FAQs

What fragrances do you use?

We use fine-quality fragrances that have been stringently tested to meet the highest standards. All our fragrances are vegan-friendly and free from parabens and phthalates.

What wax do you use?

All our container candles are made with a 100% natural soy/coco wax blend. Our wax is vegan-friendly and free from parabens and phthalates.

Can I repurpose the glass candle vessels?

Absolutely! They make great containers for pens, makeup brushes and various other items. The candle jars are easily cleaned with hot water and a little soap. Tip: natural wax is biodegradable. However, don’t tip it down the sink, as the leftover wax can resolidify and block your drain!

How do I repurpose my stone-esque candle vessels?

Your stone-style candle vessel should not be immersed in water. Each candle comes with an instruction card on how to clean and repurpose the vessel.

Why is the wax on some candles not as white as others?

Our natural wax is naturally creamy in colour. Different fragrances also influence how ‘white’ the wax looks. Fragrances containing vanillin, in particular, will cause the wax to look a little more yellow.

How do I stop the wick from smoking when I extinguish my candle?

The best way to extinguish a candle is with a candle snuffer. This helps to avoid smoke and is safer than blowing out a candle – which can cause the hot wax to splatter.

Why do some candles have stronger fragrance than others?

Each fragrance is different, with some having a much lighter aroma and others with a stronger scent. Some people prefer a lighter scent, while others enjoy a heavy aroma. The size of the candle and the size of the room will also influence the level of scent.

How do I ensure my candle burns properly?

All our candles have been stringently tested. For optimum burning, we recommend that you follow the candle care and safety tips that we provide with each candle.